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maximorum.com

Website Technical Support & Ongoing Development

Your website is a business asset — it needs maintenance, security updates, and continuous improvement. We provide reliable technical support so you can focus on your business while we keep your site fast, secure, and evolving.

What's Included

24/7 uptime monitoring
Daily automated backups
Security patches & updates
Performance optimization
New feature development
Content updates
Bug fixes with SLA
Monthly performance report

Why Choose Us

Always Secure

We apply security patches within 24 hours of release, monitor for vulnerabilities, and run regular security audits — before hackers find them.

24/7 Monitoring

If your site goes down at 3am, we know before you do. Automated monitoring with immediate alerts and fast response times.

Daily Backups

Automated daily backups stored off-site. In the worst case scenario — a database corruption or hack — we can restore your site within hours.

Predictable Costs

Monthly retainer plans give you a predictable budget for technical support with defined SLAs and response times.

Technologies

Laravel WordPress OpenCart Linux/Nginx MySQL Redis Docker

Frequently asked questions

Our standard plan includes: 24/7 uptime monitoring, daily backups, security updates, up to 4 hours of development/content work, and a monthly performance report.

Critical issues (site down, security breach) are addressed within 2 hours. High-priority bugs within 8 hours. Standard requests within 2 business days.

Yes. We start with a code audit to understand the codebase, document the architecture, and then provide ongoing support. We support WordPress, Laravel, OpenCart, and custom PHP projects.

Common questions about working with us

Public starting prices: landing pages from $490, corporate websites from $1,490, online stores from $2,490, and custom web apps / SaaS from $4,990. We send an exact quote within 24 hours after a short brief. See the pricing page for tier details.

Discovery (1 week) → design (1–3 weeks) → development (2–16 weeks depending on scope) → QA + launch → post-launch support. Milestones and demos every 1–2 weeks; you approve each stage before we move on.

Yes. Every project starts with a mutual NDA, and full IP ownership transfers to the client on final payment. We provide source code, deployment access, and full documentation.

30% deposit, 30% at midpoint, 40% on delivery. Ukrainian clients are invoiced in UAH via a registered FOP (sole proprietor) at the NBU rate. International clients pay in USD or EUR via bank transfer or Stripe.

We provide 1–3 months of free post-launch support depending on tier, then optional monthly maintenance plans starting at $190/mo (backups, security updates, uptime monitoring, up to 2 hours of content/dev work per month).

Want reliable support for your website?

Let's discuss a monthly support plan that fits your needs.

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